Terms & Conditions
Welcome to Carved Tales
By accessing and purchasing from carvedtales.shop, you accept and agree to be bound by these Terms and Conditions. Please read them carefully.
Table of Contents
1. General Terms
Carved Tales (“we,” “us,” or “our”) operates the carvedtales.shop website. These Terms govern your use of our website and purchases made through it.
Eligibility
You must be at least 18 years old to make purchases from our store.
Account Responsibility
You are responsible for maintaining the confidentiality of your account information.
2. Products & Pricing
All products are handcrafted wood carvings and jewelry. Due to the nature of handmade items, slight variations may occur, making each piece unique.
Pricing
- All prices are in USD
- Prices are subject to change without notice
- Sales tax will be added where applicable
Product Images
We make every effort to display products accurately, but colors may vary slightly due to monitor settings and natural wood variations.
Availability
All items are subject to availability. We reserve the right to limit quantities and discontinue products.
3. Orders & Payment
Order Confirmation
Your receipt of an order confirmation does not constitute acceptance of your order. We reserve the right to cancel any order for any reason.
Payment Methods
We accept major credit cards, debit cards, and PayPal. All payments are processed securely through encrypted payment gateways.
Order Errors
If you discover an error in your order, contact us immediately at info@carvedtales.shop.
4. Shipping
We ship exclusively within the United States. For complete shipping details, please refer to our Shipping Policy.
Processing: 1-2 business days
Transit: 3-7 business days
Free Shipping: Orders $65+
5. Returns & Refunds
Important Refund Policy
We do not accept returns or offer refunds for change of mind or buyer’s remorse. All sales are final.
Exceptions
We will accept returns only in the following cases:
- Item received is damaged or defective
- Wrong item was shipped
- Item not as described
Contact Requirements: You must contact us within 48 hours of delivery at info@carvedtales.shop with photos of the issue.
6. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Carved Tales and protected by copyright laws.
You may not: Reproduce, distribute, or use our content without written permission.
7. Limitation of Liability
Carved Tales shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the website or products.
Maximum Liability: Our maximum liability to you shall not exceed the purchase price of the product(s) in question.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States and the State of [Your State], without regard to conflict of law principles.
Jurisdiction
Any disputes shall be resolved in the state or federal courts located in NY,USA.
9. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the website.