Privacy Policy
Protecting your personal information
Effective Date: January 2025
Your Privacy Matters
At Carved Tales, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
Information We Collect
Personal Information
- Name and contact details
- Shipping and billing addresses
- Email address
- Phone number
Order Information
- Products purchased
- Payment details (processed securely)
- Order history and preferences
Technical Information
- IP address and browser type
- Device information
- Website usage data
How We Use Your Information
Order Fulfillment
To process and ship your orders
Customer Service
To respond to your inquiries
Marketing
To send promotional emails (with consent)
Security
To protect against fraud and abuse
Data Protection
Security Measures
We implement SSL encryption, secure payment processing, and regular security audits to protect your data.
Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy.
Third-Party Sharing
We only share data with essential service providers (shipping carriers, payment processors) and never sell your information.
Your Rights
Access & Correction
You can access and update your personal information through your account.
Opt-Out
You can unsubscribe from marketing emails at any time using the link in each email.
Data Deletion
You may request deletion of your personal data by contacting us.
Cookies
We use cookies to improve your browsing experience. You can control cookies through your browser settings.
Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Policy Updates
We may update this privacy policy periodically. The updated version will be indicated by a new “Effective Date” at the top of this page.